My Misadventures as a Server: How Failure and Embarrassment Builds Trust

My Misadventures as a Server: How Failure and Embarrassment Builds Trust I’ve had my fair share of face-down failures. Abject embarrassment. Moments of complete humiliation that have had the power to reduce me to itty-bitty versions of myself. It’s safe to say that at one time or another, we all have. Take, for instance, that … Continue reading My Misadventures as a Server: How Failure and Embarrassment Builds Trust